- A. Types of Information We Collect
Zound Industries collects personally identifiable information – but only when that information is provided by you or is obtained by us with your authorization. The information you provide is used to fulfill your specific requests, and used only so, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
Examples of sources from which we collect information (your ‘Data’) include:
- The use of inquiry and registration forms
- The purchase process when you buy our products online
- The provision of your details to use online or offline
The types of Data that we collect may include the following:
- Home, shipping and billing address, phone and fax number
- Mobile phone number
- E-mail address(es)
- IP address and browser information
- Payment details including credit card information
- Market research data such as customer usage patterns
B. Use of Data and Disclosure of Personal Information
As a general rule, we do not disclose personal information about our customers to anyone. Exceptions to this include:
- If it is necessary to share your information with a third party that is acting on our behalf to provide services (i.e. third-party shipping, business analytics and customer support)
- To protect perceived rights, safety and property of Zound Industries, users of our websites and the public
- In accordance with legal and regulatory requirements.
Other than what is set forth above, Zound Industries will notify you when personal information about you is shared with third-parties and you will have and opportunity to choose not to have us share such information.
We may use your data for the following purposes:
- Processing orders, registrations and inquires
- Running competitions
- Conducting market research
- Measuring interest in and improving our website, products and services
- Sending you newsletters with your agreement
- Resolving disputes, collecting fees and troubleshooting problems.
We may also use your data in aggregate form for building up marketing profiles, to aid strategic development, to audit usage of the website.
- C. Use of Cooking and Tracking Devices
If you do not want to help us learn how to improve our site, product, offers and marketing strategy, you may choose to set your web browser to not accept cookies. Further information on how to prevent cookies from being stored on your computer can be found on http://www.allaboutcookies.org under the ‘manage cookies’ section. Or you can go to the help menu on your internet browser.
- D. Security Policy
Zound Industries is committed to keeping your personal information secure against unauthorized access or use, alteration, unlawful or accidental destruction and accidental loss. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. However, you should be aware that there is always some risk involved in transmitting information over the internet.
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