Thank you for visiting this website. We take your privacy seriously. Maintaining your trust and confidence is one of our highest priorities. We respect your right to keep your personal information confidential, and we understand your desire to avoid unwanted solicitations. To provide you with the best experience possible while using our sites, we use technology to create personal experiences, as well as maintain and manage customer information. This Privacy Policy statement explains Zound Industries’ data collection processing practices. We reserve the right to change this policy at any time at our sole discretion.

Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy.

Our site contains links to third party sites, which are not subject to this privacy policy. Zound Industries does not endorse and is not responsible for the privacy practices or the content on these sites.

  1. A.     Types of Information We Collect

Zound Industries collects personally identifiable information – but only when that information is provided by you or is obtained by us with your authorization. The information you provide is used to fulfill your specific requests, and used only so, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

Examples of sources from which we collect information (your ‘Data’) include:

  • The use of inquiry and registration forms
  • The purchase process when you buy our products online
  • The provision of your details to use online or offline


The types of Data that we collect may include the following:

  • Name
  • Home, shipping and billing address, phone and fax number
  • Mobile phone number
  • E-mail address(es)
  • IP address and browser information
  • Payment details including credit card information
  • Market research data such as customer usage patterns


B. Use of Data and Disclosure of Personal Information

As a general rule, we do not disclose personal information about our customers to anyone. Exceptions to this include:

  • If it is necessary to share your information with a third party that is acting on our behalf to provide services (i.e. third-party shipping, business analytics and customer support)
  • To protect perceived rights, safety and property of Zound Industries, users of our websites and the public
  • In accordance with legal and regulatory requirements.

Other than what is set forth above, Zound Industries will notify you when personal information about you is shared with third-parties and you will have and opportunity to choose not to have us share such information.

We may use your data for the following purposes:

  • Processing orders, registrations and inquires
  • Running competitions
  • Conducting market research
  • Measuring interest in and improving our website, products and services
  • Sending you newsletters with your agreement
  • Resolving disputes, collecting fees and troubleshooting problems.


We may also use your data in aggregate form for building up marketing profiles, to aid strategic development, to audit usage of the website.


  1. C.     Use of Cooking and Tracking Devices

We use cookies to help personalize your use of our websites. This website in particular may use cooking and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information about your use of our websites, information about your computer such as the computers IP address and browser type, demographic data, and information on if you arrived at our site via a link from a third-party site, the URL and linking page. Personal information cannot be collected via cookies and other tracking technology. However, if you previously provided personally identifiable information, cookies may be tied to suck information. If you are a registered user, this may include your name and e-mail address for verification purposes. Aggregate cookie and tracking information may be shared with third parties.


If you do not want to help us learn how to improve our site, product, offers and marketing strategy, you may choose to set your web browser to not accept cookies. Further information on how to prevent cookies from being stored on your computer can be found on http://www.allaboutcookies.org under the ‘manage cookies’ section. Or you can go to the help menu on your internet browser.


  1. D.     Security Policy 

Zound Industries is committed to keeping your personal information secure against unauthorized access or use, alteration, unlawful or accidental destruction and accidental loss. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings. However, you should be aware that there is always some risk involved in transmitting information over the internet.


Privacy Contact Information


If you have any questions, concerns or comments about our privacy policy you may contact us at this address: support@urbanears.com