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Contact Us.

Don´t hesitate to reach out if you need help with our products, orders or returns. We prefer that you contact us via this form, but you can also find most asked questions, manuals and help in our help center. You can also chat with us live during below open hours.

We do our very best to help you as fast as possible and we normally reply to all questions and emails the same day, but under weekends and holidays our reply could take up to 24h.

Most of our agents speak English, so in order to get the fastest support possible, please reply and ask us questions in english.


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For press related questions, please contact our press department at press@urbanears.com