Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers. Read more about our Return policy here
To get help on your return, please contact us via this form. You can also chat directly with us during the chat open hours which you find at the bottom of the page.
Below you will find an estimate of the number of working days required to ship Urbanears products to your home country via our Shipping Services. All our shipments are Carbon Neutral.
DHL Europlus (Free from €299)
Delivered within 2-3 business days
No unexpected costs. Any local tax and/or import duties that may apply to shipments towards Switzerland are covered.