• Fast shipping 30 days exchange and returns
  • Fast shipping 30 days exchange and returns
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Up to 30 days to exchange or return your purchase after the delivery of your products.
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Shipping times

and charges

Below you will find an estimate of the number of working days required to ship Urbanears products to your country.

We normally pack and ship your order on the same day during weekdays if you place the order before 2pm. Once your package is shipped we will send you an email with final confirmation and tracking number so that you can follow the delivery step by step.

If you have any queries regarding shipping or your order please contact us via this form.

Delivery to non EU countries.

Orders to countries outside the EU are shipped according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect VAT, duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information.

Method Cost Time
DHL Economy € 7.90 Delivered within 3-6 business days
DHL Express € 19.90 Delivered within 2-3 business days