Alby doesn't have Active Noise Cancellation; however, some noise are passively reduced due to their fit.
Are they Waterproof?
Nope, but they have a splash resistance rating of IPX4. Run in the rain or sweat it out at the gym, but don't jump in the water.
Do they have a built-in microphone?
They sure do! One microphones on each earbud, to be precise. This means clear conversations — even in noisy places.
What bluetooth version and codec do they support?
Bluetooth 5.0 and codec SBC.
How long does it take to fully charge Alby?
1 hour for the earbuds (in the charging case). 2 hours for the case with usb-c.
How long does the battery in the earbuds and the case last?
Alby has 15 hours of total playtime. The earbuds hold up to 3 hours of playtime, and the case holds 4 additional on-the-go charges.
Does Alby come with different ear tips, or is it one-size-fits-all?
Alby comes with 3 sizes of silicone in-ear tips: small, medium and large. Find the right fit to keep the earbuds in and surrounding noise out.
What is the size of the earbuds?
The Alby earbuds have the following dimensions: height = 23.55 mm, length = 42 mm, width = 22 mm, weight = 4 g each.
Shipping & returns
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers. Read more about our Return policy here
To get help on your return, please email us at email@example.com. You can also chat directly with us during the chat open hours which you find at the bottom of the page.
Below you will find an estimate of the number of working days required to ship Urbanears products to your home country via DHL Shipping Services. All our shipments are Carbon Neutral
FREE STANDARD SHIPPING ON ALL ORDERS ABOVE €59
Delivered within 3-6 business days
Delivered within 1-2 business days
We follow the European Unions Value-Added-Tax rules that came into effect on the 1st of July, 2021. All prices shown to consumers within the European Nation are including VAT. Orders shipped within the European Union remain exempt from customs duties.