Orders are shipped from our warehouse in Shen Zhen, China.
Warehouse opening hours: Monday through Friday, except holidays, from 8:30 a.m. to 5:30 p.m.
Orders placed within warehouse opening hours will be processed the same day. Once your package has been processed it is ready for shipment and you will receive a Shipping Confirmation Email confirming the number of days the shipping carrier needs to deliver your package.
Below you will find an estimate of the number of working days (Mon-Fri) required to ship our products to you. This estimate starts from the moment you receive the shipping confirmation email with your tracking number.
2 - 7 business days.
2-3 business days
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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.
When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.
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Snug and kind of sustainable. Made from 91%* recycled plastics (bottles, air conditioner units and other junk), these wireless earbuds come with silicone tips and 30 hours of playtime. All in all, a solid pair of buds with a slightly smaller environmental impact. Pretty neat, right?
Made from 91%* recycled plastics
Boo Tip is made from 91%* recycled plastics (bottles, air conditioner units and other junk). Get a clean look, with a slightly cleaner conscience.
Note: *57% of Boo Tip consists of plastic, of which 91% is recycled (excluding plastic in electronic components).
30 hours of playtime
Enjoy 30h of playtime. Boo Tip plays for up to 4,5h straight, with the wireless case holding 25,5h of extra playtime.
Keep your Boos longer. Extended product lifetime thanks to a limited full charge capacity of 90%. So basically, more charges with the same amount of playtime.
Silicone tips in three sizes
To ensure a great fit and passive noise cancellation, the in-ear silicone tips come in three sizes.
Dual noise filtering microphones on each earbud ensure clear conversations — even in noisy places. Works when using just one earbud as well.
Don’t worry about getting wet. With the durable splash-resistant design (IPX4 on the buds and IPX3 on the case).
No USB-C cable included
For a happier planet, we’ve excluded the USB-C charging cable. We figured out that most people already have a few of these at home. Thanks for helping us create a better sounding future.
The main difference is the fit and format. Boo is an open fit, whilst Boo tip has an in-ear fit with silicone tips. Because of the fit, they also have different driver units. Boo has a 12mm and Boo tip a 10 mm. Other than that, they are pretty much like identical twins.
How much of Boo Tip is made of recycled material?
The earbuds and case are made of PC/ABS (Polycarbonate/acrylonitrile butadiene styrene) of 100% post-consumer recycled resin (PCR). The product is made from 91% recycled plastic. 57% of the product consists of plastic materials, of which 91% is recycled (excluding plastic in electronic components)
Why have you excluded the charging cable from the packaging?
For sustainability reasons we’ve excluded the USB-C charging cable. We figured out that most people already have a few of these at home.
What does “optimized charging” mean?
It means limiting the charging of the earbud battery to 80% of the total capacity, this will double the amount of charge cycles over the battery lifetime. This will prolong the lifetime of the battery and the use of the product.
Do they have Active Noise Cancellation?
Boo tip doesn't have Active Noise Cancellation; however, some noise are passively reduced due to their fit. They come with 3 different sizes of silicone in-ear tips: small, medium and large. Find the right fit to keep the earbuds in and surrounding noise out.
Are they Waterproof?
No, but they have a splash resistance rating of IPX4. Run in the rain or sweat it out at the gym, but don't jump in the water. The case has a IPX3-rating.
Do they have a built-in microphone?
They sure do! Two microphones on each earbud, to be precise. This means clear conversations — even in noisy places.
How long does the battery in the earbuds and the case last?
Boo Tip has 30 hours of total playtime. The earbuds hold up to 4,5 hours of playtime, and the case holds additional on-the-go charges. It takes 1,5 hour for the earbuds (in the charging case) to reach full charge and 2 hours to charge the case with USB-C cable to 100%
Shipping & returns
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers. Read more about our Return policy here
To get help on your return, please contact us via this form. You can also chat directly with us during the chat open hours which you find at the bottom of the page.
Below you will find an estimate of the number of working days required to ship Urbanears products to your home country via our Shipping Services. All our shipments are Carbon Neutral.