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€ 11.99

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Method
DHL Europlus
Cost
€11.99
Time
2 - 7 business days.
2 business day
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€299
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DHL Express
Cost
€19.99
Time
2 - 7 business days.
1 business day
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here

Commitment to

Accessibility

One of our core beliefs is that everyone in our community should have a place here, regardless of technology or ability.

Because of that belief, we are committed to maintaining a digital experience that is accessible to all. To that end, we are making active efforts to ensure our digital channels substantially comply with the Web Content Accessibility Guidelines designed by the World Wide Web Consortium, the international standard-setter in digital accessibility. These efforts include:

• Regularly reviewing our web pages and digital channels for technical issues that could impede access;

• Maintaining multiple methods and channels of contact for users to report any technical issues they experience; and

• Addressing issues promptly whenever they are found or reported.

Accessibility is a crucial goal towards which we are actively striving at all times. Together, we are confident we can achieve it. If you encounter an issue accessing our digital channels, please let us know at accessibility@urbanears.com or call us at +46 8-592 005 00 and we will try to help you in the best way we can.

Last updated on: 11/08/2021