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Up to 30 days to exchange or return your purchase after the delivery of your products.
We ensure your payment and shopping experience is safe by using SSL Technology to protect your data.




Place your order latest 17 December for Christmas deliveries.

All orders are processed as quickly as possible however due to the high volume of Sales, it may take up to 5 to 7 business days for orders to process and be prepared to be dispatched with our Shipping Partner.

Shipping Times vary depending on the destination. Please note that couriers are experiencing high volumes of shipments and, in some locations, delays due to Covid-19.

Once in progress, shipments can be monitored on the Shipping Partners’ websites:

DHL Express

Holidays & inventory count

Please note that our warehouses are closed due to public holidays and inventory count during the following dates. All orders that are placed during these dates will start processing for shipment on the first following business day.

- 24-25 December
- 31 December
- 1 January
- 5-7 January


Holiday season shopping: In addition to our standard 30 days, we offer an extended holiday season returns policy. Orders placed from 23 November, 2021 can be exchanged or returned for a refund until 31 January, 2022. Returns will only be accepted if the product is in perfect condition and the labels and original packaging are fully intact.

To get help on your return, please contact us via this form. You can also chat directly with us during the chat open hours which you find at the bottom of the page.

Read more about our Return policy here.