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Contact us

Contact us.

We're here to help. Don't hesitate to get in touch with us if you need assistance:


Customer Support.

You can contact our Customer Support Team by submitting a request related to a specific topic through our external Help Center. We are always happy to help.

Our Customer Support Team live chat is available by clicking the help icon in the top right corner of urbanears.com*.

*Our Customer Support Team sits in Canada, the live chat is available Monday - Friday 15:00 to 02.00 and Saturday and Sunday 18.00 to 02:00 (CET/GMT). 

Click here to visit our Support Centre

Or email us at: support@urbanears.com


Head Office.

Zound Industries International AB
Centralplan 15
111 20 Stockholm



For all press questions and enquries, please contact our press department Email: press@urbanears.com

Click here to visit our press section.