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Have you run into problems? We’re here to help. Below you can access our external support site for how-to-guides, troubleshooting tips, and FAQs.
Simply click on a category to visit that specific topic in our Help Centre. You can also click below to go directly to the Help Centre home page where you will find links to tips, troubleshooting and customer service if you are experiencing any issues with your products.
Go to help center.
Exchanges and Returns.
If you would like assistance with a specific topic not covered on our support site, please contact us directly at Customer Support.
*Our Customer Support Team sits in Canada, the live chat is available:
Pacific Standard Time (PST)
Monday - Friday 06:00 to 17.00 and Saturday and Sunday 09:00 to 17:00.
Central European Time (CET/GMT)
Monday - Friday 15:00 to 02.00 and Saturday and Sunday 18.00 to 02:00.