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Shipping

€ 9.99

Shipping Discount

- € 0

Total

€ 0

Method
DHL Economy
Cost
€9.99
Time
2 - 7 business days.
3 business days
Free Shipping From
€99
Method
DHL Express
Cost
€19.99
Time
2 - 7 business days.
1 business day
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
Your security is important for us. All transactions on this website are processed using Adyen, a secure online payment gateway that encrypts your card details in a secure host environment.

Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here

Security

Security.

To help ensure that your shopping experience is safe, simple and secure Urbanears.com uses Secure Socket Layer (SSL) technology. This encrypts and protects the data you send to us over the Internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration.

You will also notice that when you look at the location (URL) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.


Report security vulnerability.

Urbanears takes great care in providing the utmost security to our customers. We take vulnerabilities that pose a security risk seriously, and we appreciate the global security research community’s help identifying risks. You can help us by identifying vulnerabilities, so we can address them.

If you believe that you have discovered a security or privacy vulnerability on our .com, emails or other digital channels, please report it to us by sending an email to soc@urbanears.com.

Please make sure that you include as much information as possible, like specific URL and software version(s) that you believe are affected; a technical description of the behaviour that you observed and the behaviour that you expected; the steps required to reproduce the issue; and a proof of concept or exploit.