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    Privacy Policy

    Unless defined below capitalized terms used in this Privacy Policy shall have the meanings ascribed to them in the Terms of Use.

    Thank you for visiting this Website. URBANEARS is committed to protecting the privacy of the visitors to this Website, and maintaining your trust and confidence is one of URBANEARS’ highest priorities. URBANEARS respects your right to keep your personal information confidential, if you so request.

    To provide you with the best experience possible while using the Website, URBANEARS uses technology to create personal experiences, as well as maintain and manage customer information. This Privacy Policy explains URBANEARS’ data collection processing practices.

    Please read this Privacy Policy before using the site or submitting any personal information. By using this Website, you agree to be bound by this Privacy Policy, which may be modified by URBANEARS at any time and posted on this Website.

    The Website contains links to third party sites, which are not subject to this Privacy Policy. URBANEARS does not endorse and is not responsible for the privacy practices or the content on these sites.

    1. Types of Information URBANEARS Collect
    URBANEARS collects personally identifiable information (hereinafter “Personal Data”) – but only when that Personal Data is provided by you or is obtained by URBANEARS with your authorization. The Personal Data you provide is used in accordance with this Privacy Policy.
    Examples of sources from which URBANEARS collects Personal Data include:
    • The use of inquiry and registration forms
    • The purchase process when you buy products online through this Website
    • The provision of your details to use online or offline
    The types of Personal Data that URBANEARS collects may include the following:
    • Name
    • Home, shipping and billing address, phone and fax number
    • Mobile phone number
    • E-mail address(es)
    • IP address and browser information
    • Payment details including credit card information
    • Market research data such as customer usage patterns

    2. Use of Personal Data and Disclosure of Personal Data 
    By providing URBANEARS with Personal Data, you accept that URBANEARS may use your Personal Data for the following purposes:
    • Processing orders, registrations and inquires
    • Running competitions
    • Conducting market research
    • Measuring interest in and improving our website, products and services
    • Helping us develop, customise, support and improve content and advertising
    • Sending you newsletters
    • Resolving disputes, collecting fees and troubleshooting problems.

    URBANEARS may also use your Personal Data in aggregate form for building up marketing profiles, to aid strategic development, to audit usage of the website.

    You have the right to request information about the Personal Data URBANEARS holds on you. If your Personal Data is incorrect, incomplete or irrelevant, you can ask to have such Personal Data information corrected or removed. Annually, you have the right to request written documentation on the Personal Data URBANEARS have about you. To request this document please write to

    You can withdraw your consent to URBANEARS using the Personal Data for such purposes that needs your consent at any time by contacting URBANEARS at Furthermore, newsletters from URBANEARS allow you to opt out of further mailings.
    As a general rule, URBANEARS do not disclose Personal Data about you to any third party. By providing URBANEARS with Personal Data, you however accept that URBANEARS may use your Personal Data for the following purposes:
    • If it is necessary to share your Personal Data with a third party that is acting on URBANEARS’ behalf to provide services, to enhance the experience of the Website and URBANEARS services and to enable advertisements to be targeted to you for products and services in which you might be interested (e.g. payment solution provider, third-party shipping, business analytics, customer support, third-party ad serving);
    • To protect perceived rights, safety and property of URBANEARS, our partners, users of the Websites and the public
    • In accordance with legal and regulatory requirements.

    Other than what is set forth above, URBANEARS will notify you when Personal Data about you is shared with third-parties and you will have the opportunity to choose not to have URBANEARS share such information.

    3. Use of Cookies and Tracking Devices
    URBANEARS uses cookies to help personalize your use of the Website. Please read more about URBANEARS cookies policy here (links to cookie policy document).
    4. Security Policy

    URBANEARS is committed to keeping your Personal Data secure against unauthorized access or use, alteration, unlawful or accidental destruction and accidental loss. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to your Personal Data. However, you should be aware that there is always some risk involved in transmitting information over the internet.

    Privacy Contact Information
    If you do not understand any of the foregoing terms and conditions or if you have any questions, concerns or comments about URBANEARS Privacy Policy you may contact URBANEARS at this address: