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    Buying from

    When purchasing from you are buying headphones online directly from us which gives you a lot of advantages.

    Easy Returns and Free Exchanges
    Regret any part of your purchase? You can return or exchange products free within 14 days. Please keep in mind that in-ear headphones may only be returned or exchanged if the packaging is unopened and still intact. Questions? Please feel free to contact our customer service for assistance.
    Read more about Exchanges and Returns
    Global One Year Warranty
    Your purchase from always includes a one year Global Brand Store Warranty. If you experience any problems that are covered by the warranty, we will replace the product.
    Read more about our Global Warranty
    Secure Payments
    Shop securely on We use some of the most trusted payment providers on the market, including Adyen, Verified by Visa, direct bank payments, Paypal, and more. Your data is safe with us as well. We do not share or sell any information.
    Read more about Payments Methods
    Get the Original
    Your purchase is delivered directly from our warehouse in the USA. No risk of not getting an original Urbanears product.
    Read more about Urbanears
    We Keep You Posted
    When you place an order on, we keep you informed from the moment it leaves the warehouse to the time it reaches your doorstep. In addition to confirmation emails, you will also receive a tracking number so you can always see the current location of your purchase.

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