Regret any part of your purchase? You can return or exchange products free within 14 days. Please keep in mind that in-ear headphones may only be returned or exchanged if the packaging is unopened and still intact. Questions? Please feel free to contact our customer service for assistance.
Shop securely on urbanears.com. We use some of the most trusted payment providers on the market, including Adyen, Verified by Visa, direct bank payments, Paypal, and more. Your data is safe with us as well. We do not share or sell any information.
When you place an order on urbanears.com, we keep you informed from the moment it leaves the warehouse to the time it reaches your doorstep. In addition to confirmation emails, you will also receive a tracking number so you can always see the current location of your purchase.