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    Buying from
    When purchasing from you are buying headphones online directly from us which gives you a lot of advantages.
    Free and Fast Deliveries.
    Orders over 28 USD include free shipping. Once you’ve placed an order, we pack and ship it as swiftly as possible directly from our warehouse in the USA. We generally ship the same day if you place your order before 14.00 CET. Transportation is handled by FedEx, and you’ll receive a tracking number so you can track your order all the way to your doorstep.
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    Easy Returns and Free Exchanges.
    Regret any part of your purchase? You can return or exchange products free within 14 days. Please keep in mind that in-ear headphones may only be returned or exchanged if the packaging is unopened and still intact. Questions? Please feel free to contact our customer service for assistance.
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    Global One Year Warranty.
    Your purchase from always includes a one year Global Brand Store Warranty. If you experience any problems that are covered by the warranty, we will replace the product.
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    Secure Payments.
    Shop securely on We use some of the most trusted payment providers on the market, including Adyen, Verified by Visa, direct bank payments, Paypal, and more. Your data is safe with us as well. We do not share or sell any information.
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    Get the Original.
    Your purchase is delivered directly from our warehouse in the USA. No risk of not getting an original Urbanears product. And if you are interested to read more about Urbanears, our products and what we stand for, click below.
    About Urbanears
    We Keep You Posted.
    When you place an order on, we keep you informed from the moment it leaves the warehouse to the time it reaches your doorstep. In addition to confirmation emails, you will also receive a tracking number so you can always see the current location of your purchase. If you need help, click below to go to our customer service site.
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