• Carbon neutral shipping 30 days exchange and returns
  • Carbon neutral shipping 30 days exchange and returns
united states
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Up to 30 days to exchange or return your purchase after the delivery of your products.
We ensure your payment and shopping experience is safe by using SSL Technology to protect your data.

Contact us

Contact Us.

Don´t hesitate to reach out if you need help with our products, orders or returns. We prefer that you contact us via this form, but you can also find most asked questions, manuals and help in our help center. You can also chat with us live during below open hours.

We do our very best to help you as fast as possible and we normally reply to all questions and emails the same day, but under weekends and holidays our reply could take up to 24h.


For press related questions, please contact our press department at press@urbanears.com.

Head Office.

Zound Industries USA Inc
260 W 39th Street 
10018 USA

Org. nr: 5371052