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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Read about our Terms of purchase policy here
Stadion - Fixes - Factory reset
Stadion - Fixes - Factory reset
Factory reset

If you cannot troubleshoot your issue(s) with solutions from other articles, you can attempt to reset your headset. 

To perform a reset, press all three buttons (On/Off, Plus and Minus) at the same time.

Please note that your headset should be turned on when attempting to reset. When the headset resets, they will turn off and you will know the reset has been successful.

 

You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.