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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Stadion - How to - Correctly wear the headset
Stadion - How to - Correctly wear the headset
Correctly wear the headset

To wear the headset correctly and optimise your comfort and listening experience, please follow the steps below:

1. Hold the left ear hook in your left hand and the right ear hook in your right, according to the markings on the earbuds 
2.Place the headset behind your head with the buttons facing outwards 
3.Place the ear hooks behind your ears
4.Secure the earbuds inside your ears. It may help to gently stretch your earlobes outwards

Note: When removing the earbud covers, DO NOT pull on the loop. Instead, carefully pinch the earbud's nose at the centre, pull up, and then peel back

    TIP
    #1: if you are using your stadion bluetooth headset outdoors, we advise for the best listening experience to keep your sound source in a chest strap, armband, or shoulder pocket.
    #2: if the earbuds aren't fitting well, try replacing them with another size (included with your headset).
    You can also download the latest User manual as a PDF.

    Do you still need help?
    Contact our customer Care

    Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.