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DHL Express
Cost
€9
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2 - 7 business days.
2 business days
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€99
Method
DHL Express
Cost
€19.99
Time
2 - 7 business days.
2 business days
Free Shipping From
€99
Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Adyen is fully PCI Level 1 (the highest level) compliant and monitored by Trustwave, an ASV and a QSA for the Payment Card Industry Security Standards Council. This means we hold to the highest industry standards for data protection and network security, and card data is safe with us.
Read about our Terms of purchase policy here
Plattan ADV Wireless - How to - LED indicator
Plattan ADV Wireless - How to - LED indicator
LED indicator

The LED indicator signals the different modes of your headphones are in per the descriptions below:

Red (Continuous) - Indicates battery charging.
Blue (Blinking) - Indicates pairing mode, waiting to pair.
White (Continuous) - Indicates battery fully charged and connected to a USB power source.
White (Blinking) - Indicates waiting to connect.
White (10 Second Interval) - Indicates headphones are connected and switched on.
No light display - Indicates Headphones are off or in normal operation .

TIP
The led indicator is located on the right ear of your headphones.
You can also download the latest User manual as a PDF.

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Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.