• Our products are not available in your region. Click here to check our list of retailers.
  • Our products are not available in your region. Click here to check our list of retailers.
Bag
Your bag is empty
Show summary & checkout

Discount

Shipping

null

Shipping Discount

- $ 0.00

Total

$ 0.00

Read about our Terms of purchase policy here
Hellas - Fixes - Can’t charge my headphones
Hellas - Fixes - Can’t charge my headphones
Can’t charge my headphones

If you are having trouble charging your headphones, we advise you try these troubleshooting steps:

1. Make sure your USB power source is turned on (your headphones won't charge if they are plugged into a computer that is not turned on)
2. Check that entry points (headphones and power source) are clear of any dirt or debris, as this could prevent clear communication between the two devices. 
3. Check that the USB is correctly inserted into the headphones and power source.

The LED Indicator will be RED while charging and white when fully charged.

You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.