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Of course you can return your Urbanears product if you are unhappy. We offer a 30 day return policy to all our customers.

When exercising your right of withdrawal, you as the customer are responsible for the return shipping. The cost of the item will be reimbursed from us.

Read more about our Return policy here.
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Plattan ADV Wireless - How to pair
Plattan ADV Wireless - How to pair
Connect via Bluetooth

Before pairing, you must activate the Bluetooth® feature on your sound source according to it's user manual.

1. Set the headphones in pairing mode.
2. If the headphones are switched off, press and hold the power button for 6 seconds. The 'Power On' tone will sound after 1 second and when entering pairing mode, a second tone will sound. Also, if the headphones are already switched on, double click the power button.

Note: This method will not work if your headphones are already paired to another sound source. 

3. Press and hold the power button for 6 seconds to enter pairing mode when the headphones are switched off. 
4. The LED indicator will blink blue when in pairing mode.
5. Select and connect to Plattan_BT on your sound source, according to its user manual. After the initial pairing, the two devices will auto-connect when they are switched on and within a range of 10 meters of each other. 

 

You can also download the latest User manual as a PDF.

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Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.