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Självklart kan du returnera din Urbanears-produkt om du är missnöjd. Vi erbjuder alla våra kunder 30 dagars retur. 


Om du som kund utnyttjar din ångerrätt är du skyldig att returnera varan. Vi kommer att återbetala kostnaden för varan.

Läs om våra köpvillkor här.
Din säkerhet är viktig för oss. Alla transaktioner på denna sida genomförs av Adyen, en säker metod för onlinebetalningar som krypterar dina kortuppgifter hos en säker värd.

Adyen uppfyller kraven hos PCI level 1 (den högsta nivån) och övervakas av Trustwave, som verkar som ASV (Approved Scanning Vendor) och QSA (Qualified Security Assessor) för Payment Card Industry Security Standards Council.
Läs om våra köpvillkor här.
Juno - How to - Charge the battery
Juno - How to - Charge the battery
Charge the battery

Charge the case from a wireless charger or connect it to a USB-C power source.
1. Place the earbuds in the charging case and close the lid to charge the earbuds and turn them off.
2. If left unused, the earbuds will go into standby in order to save power.
3. Just tap both earbuds to wake them up again.

To charge the case using a USB-C cable:
1. Charge the case by connecting a USB charger to the USB-C port on the case.

To charge the case using a wireless charger:
1. Place the charging case with its back down, centered on the wireless charging pad.
2. The front LED lights up to indicate that the case is charging.
3. Once the LED light has turned steady green the case is fully charged.

Also, we recommend you set up your URBANEARS headphones in the app. If not already installed, you can download the app below.
You can also download the latest User manual as a PDF.

Do you still need help?
Contact our customer Care

Our Customer Care team can help. You can also ask questions and find answers from other articles in our Related Top Reads.