Earbuds does not behave as expected
If your earbuds behave erratic or are unresponsive, follow the instructions below:
1. Put both earbuds in the case and close the lid to restart the earbuds.
2. Take out your earbuds of the case.
If the problem persists, perform a factory reset.
1. Put both earbuds in the case and keep the lid open.
2. Press the button on the case and watch the LED light. The LED light will cycle through 3 colours: its original colour (depending on its battery level) to Blue; Blue to Purple; and then from Purple the LED light will turn off. Once the LED light turns off, you can release the button and the earbuds should reset.
3. Remove Urbanears Boo from your device’s Bluetooth menu before pairing again.
Note: This will delete all user settings and the earbuds will need to be paired again.
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Headphones
Boo - Fixes - Factory reset
Resetting your earbuds
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If you cannot troubleshoot your product or believe it to be faulty, please contact our customer care team for assistance or contact us via the live chat function.
You can also download the latest User manual as a PDF.
